Raising and Solving Society Complaints
Are you facing electricity issue in your block or is the lift still out-of-service? Whatever be the problem, register your society complaints in one place.
Features of Complaint Management
Community and Individual Issues
If you notice that the plumbing, wiring, etc. in your home or anywhere in the society needs attention, then register your complaint through the app.
Real Time Notifications
You will get all real-time notifications on your complaints when a team member is assigned to the issue and when the issue is resolved.
Dashboard for Committee Members
Society committee members can monitor all resident complaints from the comprehensive dashboard ensuring rapid resolutions.Frequently Asked Questions
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What is
Knock Knock?
Knock Knock is a smart visitor, society and accounting management system. It makes life more convenient and secure for residents of housing societies and townships. Knock Knock also helps manage all your residential complex needs such as complaint management, amenities management, payments, billing, accounting and more.
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How can I
get
the Knock Knock in my society?
To use Knock Knock in your society, your society management committee needs to sign up with us. Connect with us on +91 7041867446 or email us on hello@knockknock.com for demo and to sign up.
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How much
time
it would take to get Knock Knock installed?
The entire Knock Knock module can be deployed within 2 days of formally signing up. We will create the backend database of security guards and service staff. Residents can simply download and use the app after the society is onboarded.
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How easy it
is
for residents/security guards to adopt to Knock Knock?
The resident app, as well as the Guard app is very intuitive and has very simple navigation. The guard app is also available in multiple languages making it really easy to use.
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What type of
support is offered by Knock Knock?
With Knock Knock you get exceptional support. Support includes onboarding of the entire society, training of the security team and staff members, to addressing resident queries at any time. Every society is assigned a direct operational person to cater to and address any issues or queries.